Complete PEGACPLSA88V1 Pegasystems Materials

Summarize Function with Filter Condition After Aggregation:

Using a report with a summarize function on Quantity and a filter condition applied after aggregation ensures that the report accurately displays categories with more than 5 items ordered.

References:

Pega documentation on report definitions and aggregation functions outlines how to apply filters after summarizing data to meet reporting requirements.

Therefore, the correct answer is:

C. A report with a summarize function on Quantity and filter condition Sum (Quantity) > 5 that the system applies after aggregation.

Identifying the Error Flow:

When stages are altered in a case type, in-flight cases can encounter issues if they try to advance to a now-missing stage.

pzStageProblems Flow:

This flow is initiated when there are problems advancing stages due to missing or reconfigured stages.

It helps to manage and resolve issues related to stage progression.

References:

Pega Platform Case Management Documentation

Pega Academy Course on Advanced Case Design

Next-Best-Action Reevaluation:When a customer rejects an offer, Pega Customer Decision Hub reevaluates the Next-Best-Action to determine the next most relevant action for the customer. This ensures that the customer's needs and preferences are continuously considered.

Process Steps:

Capture the rejection event.

Trigger the reevaluation process.

Determine the next best offer or action based on updated customer data and context.

References:Pega Documentation on Customer Decision Hub outlines the process of handling offer rejections and reevaluating Next-Best-Actions.

To configure the application to handle the requirement where employees can designate alternate operators to perform their work while they are on vacation, follow these steps:

Define a custom Access When rule:

Create an Access When rule named pxAssignedToMeOrAlternate. This rule will allow the system to check whether the assignment is for the current user or their designated alternate.

The rule should include logic to determine if the assignment belongs to the operator or the operator’s alternate.

Modify the pyUserWorkList Report Definition:

Access the pyUserWorkList report definition which is used to display the worklist for the current user.

Modify this report to include a filter condition using the pxAssignedToMeOrAlternate Access When rule. This ensures that the report displays assignments for both the current user and any assignments for which they are an alternate.

Assign Worklist assignments to alternate operators:

Ensure that the assignments visibility is adjusted accordingly by modifying the security settings to allow access to assignments for alternate operators.

Testing and Verification:

Test the configuration to ensure that alternate operators can see and access the worklist items of the operators they are covering for.

This approach leverages Pega’s Access When rules to dynamically adjust the visibility of assignments based on operator relationships, ensuring that alternate operators can perform work as needed without requiring manual assignment transfers.

References:

Pega Documentation on Access When rules: Access When Rules

Pega Documentation on Report Definitions: Report Definitions