In a support application you have the requirement: An email notification should be sent within four hours of receipt of the support issue. What in the service level should be set to four hours to meet this requirement? (Choose One)
Which of the following two sets represent action sets (event>action) in Pega Platform ? (Choose Two)
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
You are defining a view for a loan application. If the loanapplicant indicates that there is an existing open account, the Date account opened must be before the current date.
How do you configure the case type to verify that the value of Date account opened is in the past?