You are configuring a standard email to automatically be sent to loan applicants informing them that their loan has been approved. The requirement states that the email must include content stating the loan's terms and conditions, which is regularly updated.The content is in a paragraph rule shared by other standard emails throughout the organization. How would you configure your email ?
When modeling the life cycle of a case, stages represent a___________or a_____________(Choose two)
How do you provide users with guidance for completing a form and avoid the need for application training?
You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email.
How do you configure the case to achieve this behavior?