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Pega Certified Business Architect (PCBA) 86V1 Questions and Answers

Question 9

You are configuring a standard email to automatically be sent to loan applicants informing them that their loan has been approved. The requirement states that the email must include content stating the loan's terms and conditions, which is regularly updated.The content is in a paragraph rule shared by other standard emails throughout the organization. How would you configure your email ?

Options:

A.

Add the applicant name and loan office properties, include correspondence fragment that contains a link to the organization's website page that contains loans and conditions

B.

Add the applicant's name, loan office, and loan amount properties. Also, insert the paragraph rule

C.

Add the applicant's name, loan office, and loan amount properties. Also, copy and paste the paragraph content into your email

D.

Add placeholder text for applicant's name, loan office, and amount. Also, insert the paragraph rule

Question 10

When modeling the life cycle of a case, stages represent a___________or a_____________(Choose two)

Options:

A.

transfer of authority

B.

significant change in the status of a case

C.

single actor performing a single action

D.

subset of data used to resolve case

Question 11

How do you provide users with guidance for completing a form and avoid the need for application training?

Options:

A.

Add the corresponding step to an appropriate stage.

B.

Send a notification to the assigned user.

C.

Add an instruction to the assignment.

D.

Add an optional action to the case to explain the task.

Question 12

You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email.

How do you configure the case to achieve this behavior?

Options:

A.

Enable email notifications on the case type.

B.

Enable email notifications on the case type, and then add a Send Email step to the case life cycle after the Approval step.

C.

Add a Send Email step to the case life cycle after the Approval step.

D.

Configure a Collect Information step with read-only information, and then route the step to the customer.