Free Marketing-Cloud-Developer Salesforce Updates

To remove contacts mistakenly synced from the User_Salesforce object, the recommended approach is toput the synced records into a sendable data extension and use Contact Delete (C). This method allows for the systematic deletion of these contacts from the All Contacts table without affecting other data.

References:

• Salesforce Marketing Cloud Contact Delete
• Managing Contacts in Marketing Cloud

To avoid data loss and ensure reliable data transfer to Marketing Cloud data extensions, follow these best practices:

• Handle 'Not Authorized' Errors: If a 'Not Authorized' error occurs, it is likely due to an expired or invalid access token. Request a new access token and retry the API call.
• Retry on Server Errors: If a server error occurs, it might be a temporary issue. Ensure the server is available and retry the call.
• Token Expiry Management: Store the expiry time of the access token and request a new one before the old token expires to prevent authorization issues.

To create a JavaScript Web Token (JWT) using a key from Key Management in Salesforce Marketing Cloud, theGetJWTByKeyNamefunction should be used. This function generates a JWT using the specified key from Key Management.

To create a lead capture form on a landing page and create a Lead record in Salesforce, you can use either AMPscript or SSJS. AMPscript can be used for interacting with Salesforce, and SSJS can handle form processing. Alternatively, SSJS can handle the entire process, including creating the Salesforce record.

• AMPscript and SSJS Combination: You can use AMPscript to interact with Salesforce APIs to create records and SSJS for form handling.
• SSJS for Full Functionality: SSJS can handle both the form submission and the interaction with Salesforce to create Lead records.