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Based on the SIEM alerts, the security analyst should first disable the jdoe account, as it is likely compromised by an attacker. The alerts show that the jdoe account successfully logged on to the abc-usa-fsl server, which is a file server, and then initiated SMB (445) traffic to the abc-web01 server, which is a web server. This indicates that the attacker may be trying to exfiltrate data from the file server to the web server. Disabling the jdoe account would help stop this unauthorized activity and prevent further damage.

Disabling Administrator on abc-usa-fsl, the local account is compromised, is not the first action to take, as it is not clear from the alerts if the local account is compromised or not. The alert shows that there was a successful logon event for Administrator on abc-usa-fsl, but it does not specify if it was a local or domain account, or if it was authorized or not. Moreover, disabling the local account would not stop the SMB traffic from jdoe to abc-web01.

Shutting down the abc-usa-fsl server, a plaintext credential is being used, is not the first action to take, as it is not clear from the alerts if a plaintext credential is being used or not. The alert shows that there was RDP (3389) traffic from abc-admin1-logon to abc-usa-fsl, but it does not specify if the credential was encrypted or not. Moreover, shutting down the file server would disrupt its normal operations and affect other users.

Shutting down abc-usa-fw01; the remote access VPN vulnerability is exploited, is not the first action to take, as it is not clear from the alerts if the remote access VPN vulnerability is exploited or not. The alert shows that there was FTP (21) traffic from abc-usa-dcl to abc-web01, but it does not specify if it was related to the VPN or not. Moreover, shutting down the firewall would expose the network to other threats and affect other services. References: What is SIEM? | Microsoft Security, What is a SIEM Alert? | Cofense

To prevent similar issues from occurring again, the CISO should create an effective communication plan and ensure all employees are aware of it. A clear communication plan ensures that critical security information, such as breaches or vulnerabilities, is promptly communicated to the right stakeholders (e.g., the CEO) in a timely manner, preventing situations where the media reports on breaches before internal teams are fully informed. CASP+ emphasizes the importance of having structured communication protocols during security incidents to ensure accurate and timely responses.

References:

CASP+ CAS-004 Exam Objectives: Domain 2.0 – Enterprise Security Operations (Incident Communication Plans)

CompTIA CASP+ Study Guide: Developing and Implementing Effective Incident Communication Plans

Calculating the Annual Loss Expectancy (ALE) and conducting a cost-benefit analysis is a critical part of risk management. The ALE will help the company understand the potential losses associated with the server failure per year, which can then be weighed against the cost of mitigating the risk (e.g., replacing the server or implementing redundancies). This analysis will inform the decision on the best course of action to manage the risk associated with the aging server.

Subject Alternative Name (SAN) is a part of the X.509 specification for SSL certificates that allows multiple domain names to be protected under a single SSL certificate. Using SAN is the most suitable option when a single Certificate Signing Request (CSR) needs to cover multiple hostnames. It enables the security engineer to list all the required hostnames in one certificate, ensuring secure communications for each listed entity without the need for separate certificates.