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Avaya 7497X Actual Questions

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Total 67 questions
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Avaya Oceana™ Solution Support Exam Questions and Answers

Question 5

If not using Security Assertion Markup Language (SAML) authentication in the deployed solution which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

Options:

A.

Avaya Oceana Workspaces relies on CM for authentication and authorization.

B.

Avaya Oceana Workspaces does not require UAC authorization while logging in.

C.

Avaya Oceana Workspaces requires LDAP Authentication while logging in.

D.

Avaya Oceana Workspaces does not require LDAP Authentication while logging in.

Question 6

An administrator logs in to ED admin console to check the current interactions status and finds an ED instance with Event Type "ROUTE_CONTACT_SMS".

How is the event type mapped to the SMS channel In Avaya Oceana®?

Options:

A.

The Event Type is mapped to the route point, which is configured in SMS Configuration through the Omni channel administration utility.

B.

The Event Type is mapped to the workflow name, which is configured in SMS Configuration through the Omni channel administration utility.

C.

C.The Event Type is mapped to the tag, which is configured in SMS Configuration through the Omni channel administration utility.

D.

The Event Type Is mapped to the SMS snap in name, which is configured in SMS Configuration through the Omni channel administration utility.

Question 7

When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?

Options:

A.

/vat/log/Avaya/services/event.log

B.

/var/log/Avaya/cs/evenUog

C.

/var/log/Avaya/dcm/event.log

D.

/var/log/Avaya/eventing/attivemq.log

Question 8

Which statement correctly describes the Avaya Oceana Monitor?

Options:

A.

It provides a single location to view the status of Cluster1 components.

B.

It provides a single location to view the status of each supported Oceana component.

C.

It provides a single location to view the status of the UAC Oceana component.

D.

It provides a single location to view the status of the UCM Oceana component.

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Total 67 questions
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