Apple Certified Support Professional Apple-Device-Support Exam Questions and Answers PDF

Safari profiles (introduced in iOS 17/macOS Sonoma) allow users to separate browsing data (e.g., tabs, bookmarks) and sync them via iCloud. For syncing to work between a Mac and iPhone,Safarimust be enabled in the iCloud settings on both devices (Settings > [user name] > iCloudon iPhone;System Settings > [user name] > iCloudon Mac). This toggle ensures bookmarks, history, tabs, and profiles sync.

Option A is vague; there’s no specific "Profile syncing" setting—Safari syncing covers profiles.

Option B (Safari extensions) isn’t required for profile syncing; extensions sync separately.

Option C is correct, as disabling Safari in iCloud stops all Safari data syncing.

Option D (Private Relay) enhances privacy but doesn’t affect syncing.Verify this in Apple’s "Set up and use iCloud Tabs" (support.apple.com/HT202530), which extends to profiles.

Activity Monitorallows running system diagnostics viaView > Run System Diagnostics, generating a report for troubleshooting (saved in /var/tmp).

Option B: Console views logs, not runs diagnostics.

Option C: Feedback Assistant submits issues, not runs diagnostics directly.

Option D: Diagnostic Reporter isn’t a macOS app.

Option A: Correct per macOS tools.References: Apple Support - "Use Activity Monitor on your Mac" (support.apple.com/HT201464).

iCloud backups require the device to be on Wi-Fi, locked, and charging—ensuring minimal disruption.

Option A: Full charge isn’t needed; iCloud Backup is inSettings > [user name] > iCloud.

Option C: Unlocked prevents backup.

Option D: No “General > Backup” path.

Option B: Correct—standard conditions.References: Apple Support - "Back up your iPhone with iCloud" (support.apple.com/HT207428).

To startApple Diagnosticson a Mac, shut it down, then press the power button and immediately holdCommand-Duntil diagnostics begin (progress bar appears). This works on Intel and Apple silicon Macs (post-startup options on silicon).

Option A: Option-D starts Internet Diagnostics (older Macs), not standard Diagnostics.

Option B: Command-Option-D isn’t a valid combo.

Option D: Shift-D isn’t used.

Option C: Correct per current procedure.References: Apple Support - "Use Apple Diagnostics on your Mac" (support.apple.com/HT202731).