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Apple Certified Support Professional Apple-Device-Support Updated Exam

Apple Device Support Exam (SUP-2025) Questions and Answers

Question 9

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Options:

A.

Do Not Disturb

B.

Focus filter

C.

Shortcut automation

D.

Focus schedules

Question 10

Where do you go to tell if an iPad has an MGM solution installed?

Options:

A.

Privacy & Security > Device Management

B.

General > Profiles & Device Management

C.

Privacy & Security > Analytics & Improvements

D.

General > VPN & Device Management

Question 11

What MUST you do before you reach the macOS Recovery options when your Mac with Apple silicon has FileVault or Activation Lock turned on?

Options:

A.

Access the Startup Security Utility and enter the administrator's six-digit passcode to unlock the system.

B.

Enter the FileVault recovery key, then select an administrator user account.

C.

Log in using the administrator's Apple ID and two-factor authentication.

D.

Select one of the displayed administrator accounts, then provide the account's password.

Question 12

What is the feature on iPhone called where you can convert your physical SIM card to an eSIM?

Options:

A.

eSIM Quick Transfer

B.

eSIM Swap

C.

eSIM Transfer

D.

eSIM Carrier Transfer