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Apple Certified Support Professional Apple-Device-Support Book

Apple Device Support Exam (SUP-2024) Questions and Answers

Question 29

What are Pencil Model 2 compatible with?

Options:

A.

iPad Pro 11-inch (1st generation and later)

B.

iPad Pro 12.9-inch (3rd generation and later)

C.

Pad mini (6th generation)

D.

iPad Air (4th generation and later)

Question 30

You've forgotten your login password or it's locked from too many failed attempts to log in.

What's the alternative method to unlock FileVault and reset your password?

Options:

A.

Create a new local recovery key.

B.

Use iCIoud Account Recovery.

C.

Call AppleCare to create a new account recovery key.

Question 31

Which option can you access to view the current activity of Apple Configurator for Mac?

Options:

A.

Double-click the device and select Activity.

B.

From the Apple Configurator menu bar, choose Window > Activity.

C.

From the Apple Configurator menu, choose View Activity.

Question 32

Select two responses.

Which two ways can you use to reset a FileVault password on a Mac?

Options:

A.

Authenticator app

B.

Using a trusted device

C.

Recovery key

D.

SMS verification code

E.

iCIoud account and password