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Certification Exams with Helpful Questions And Answers

SDM Certification - PS NSOP Questions and Answers

Question 1

Can the Lead Network Operations Business Manager start operational delivery after the baseline shows an expected 30% negative gross margin?

Options:

A.

No. Maximum accepted negative gross margin is 10%.

B.

Yes. NSN needs to fulfill its obligations and execute operational service delivery anyway.

C.

Yes. If the Cost Baseline is in line with the Business Case.

D.

Only after the Cost Baseline is approved according to the required approval levels in the Region.

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Question 2

What BEST describe the CM process?

Options:

A.

Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, data management and integrity.

B.

Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.

C.

Configuration Management manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, analysis of trends in mobile networks.

D.

Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, Trouble Ticket reporting, invoicing.

Question 3

Which are the main CM interfaces?

Options:

A.

FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.

B.

FM, PM, NOC management, Field maintenance management, SM.

C.

PM, NOC management, Field maintenance management, NPO, SM.

D.

FM, Care, NOC management, Field maintenance management, NPO.