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FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.

FM, PM, NOC management, Field maintenance management, SM.

PM, NOC management, Field maintenance management, NPO, SM.

FM, Care, NOC management, Field maintenance management, NPO.

Supports Network Implementation, Hardware Management, Network set up & Network Operations at engineering meetings.

Supports the Hardware Management, Site Configuration, Configuration Management, Optimization.

Supports Report Management, Measurement Analysis, Fault identification, Fault Resolution.

Supports the Network Planning & Optimisation, Performance Management, Fault Management, Network Operations at Engineering meetings.

Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, data management and integrity.

Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.

Configuration Management manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, analysis of trends in mobile networks.

Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, Trouble Ticket reporting, invoicing.

Network HW & SW Upgrades Management; Management of the network maintenance; Management of CM personnel; CM tools selection; CM procedure management; Correlation of CM procedures with PM and FM procedures.

SLA SOA content definition; Account Director support; Third party company management; End to End quality of service Management.

Leadership and Management; Network Configuration reporting; Network database maintenance; management of network acceptance and changes; maintenance and development of CM tools; change management procedures and templates; configuration integrity.

CM Procedure Management, CM Team Leadership; CM report creation; Network Planning; HW management.

Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is focusing on the day-to-day interfacing between the operations team and the customer demand organization.

Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.

Project Governance is describing the interaction between customer and CT Team in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.

Project Governance is intended to cover NSN internal matters that are not directly related to matters between the Operator and NSN, while the Operational Interaction deals with communication.

the ability to reduce perception barriers.

advanced degrees.

common points of view.

good encoding skills.

Monitor.

Keep satisfied.

Manage closely.

Keep informed.

A properly followed-up action point list can be used to increase sales and create business opportunities with this customer.

Avoid duplication of effort, clear responsibilities and proper follow-up of identified issues.

It serves as the basis for contingency reserve revision.

The action point list serves as evidence for objective achievements.

Security regulators are authorised by local governments to provide guidelines for telecom operators and service providers.

Security regulators are authorised by local governments to provide services for telecom operators and service providers.

Security regulators are appointed by the local government specifically for telecommunications related matters.

Security regulators are national governments and their agencies, including law enforcement agencies, national security agencies and export control authorities, etc.

Marketing, Sales and Customer Care.

Strategic planning, Marketing and Network Planning.

Strategic planning, Capacity Planning and Customer Care.

Strategic planning, Marketing and Billing.

No. Maximum accepted negative gross margin is 10%.

Yes. NSN needs to fulfill its obligations and execute operational service delivery anyway.

Yes. If the Cost Baseline is in line with the Business Case.

Only after the Cost Baseline is approved according to the required approval levels in the Region.

Having an OLA with Care for spare part management.

Having an effective warehouse management system to support Hardware Services.

Locating spare parts in Service vehicles and at Network Locations.

Implementing a Spare Part Management process and tools in GDC.

There is no difference and both SLA's and OLA's can be used as a matter of preference.

SLA's measures network performance and OLA's operational performance.

SLA's are contractually binding and OLA's are not.

OLA's is contractually binding and SLA's are not.

Configuration Management & Fault Management.

Performance Management & Fault Management.

Performance Management & Configuration Management.

Configuration Management & Technical Support.

1 month.

6 Months.

1 Quarter.

1 Year.

Create a contingency reserve.

Implement the mitigation plan.

Refuse to accept or transfer to third party.

Perform a SWOT analysis