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Microsoft Dynamics 365 Customer Insights (Data) Specialist Questions and Answers

Question 1

You are a Customer Data Platform Specialist. The sales team asks you for an update on its requirement to be able to create a marketing list in Dynamics 365 Sales from audience insights data.

Which validation is necessary to satisfy the sales team’s requirement?

Options:

A.

Validate ecom_email field is part of the Customer entity profile, and it is not merged with any other email from a different source.

B.

Validate loyalty_email field is part of the unified customer entity profile, and it is not merged with any other email from a different source.

C.

Validate email field is part of the Loyalty Member entity and can be used as a filter when building a segment for export to Dynamics 365 Sales

D.

Validate all contacts ingested from Dynamics 365 Sales are included in the segment and the proper filter is applied.

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Question 2

Your team developed and integrated a batch inferencing pipeline to audience insights. This allows for a new custom machine learning (ML) model to run and deliver new insights to your unified profiles data. Your team is manually running the custom machine learning workflows.

Which statement is correct about allowing your workflow to run automatically with every scheduled refresh?

Options:

A.

You can configure scheduled refreshes for audience insights from Azure ML where you developed the custom ML model.

B.

Your team can set up scheduled refreshes that allow your workflow to run automatically.

C.

Your team needs to manually trigger your custom machine learning workflows.

D.

Scheduled refreshes are not supported for custom machine learning models that are connected to audience insights.

Question 3

You are a Customer Data Platform Specialist. The primary audience for your instance of audience insights is business accounts. You need to show audience insights data to Dynamics 365 Sales users without updating data in Dataverse.

Which Customer Card Add-in controls requires you to create semantic entity mapping before you can use it?

Options:

A.

Contacts control

B.

Intelligence control

C.

Customer details control

D.

Enrichments control