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WGU Information-Technology-Management Exam With Confidence Using Practice Dumps

Exam Code:
Information-Technology-Management
Exam Name:
WGU Information Technology Management QGC1
Certification:
Vendor:
Questions:
74
Last Updated:
Apr 26, 2025
Exam Status:
Stable
WGU Information-Technology-Management

Information-Technology-Management: Courses and Certificates Exam 2025 Study Guide Pdf and Test Engine

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WGU Information Technology Management QGC1 Questions and Answers

Question 1

A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

Options:

A.

Distribution management (DM)

B.

Customer relationship management (CRM)

C.

Supply chain management (SCM)

D.

Operations management (OM)

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Question 2

What is an advantage of virtualization?

Options:

A.

Restricts the availability of resources

B.

Reduces the cost of ownership and makes IT simpler to manage

C.

Allows for greater workload stagnation

D.

Increases reliance on manual operations

Question 3

What is a customer relationship management (CRM) system used for?

Options:

A.

To provide fundamental decision-making support.

B.

To support diverse business functions such as accounting, manufacturing, marketing, and human resources.

C.

To improve supplier and customer relations and increase revenues.

D.

To increase customer loyalty and retention and increase an organization's profitability.