Databricks-Generative-AI-Engineer-Associate Exam Dumps : Databricks Certified Generative AI Engineer Associate

Problem Context: After switching to a model with a shorter context length, the error message indicating that the prompt token count has exceeded the limit suggests that the input to the model is too large.

Explanation of Options:

Option A: Use a smaller embedding model to generate– This wouldn't necessarily address the issue of prompt size exceeding the model’s token limit.

Option B: Reduce the maximum output tokens of the new model– This option affects the output length, not the size of the input being too large.

Option C: Decrease the chunk size of embedded documents– This would help reduce the size of each document chunk fed into the model, ensuring that the input remains within the model's context length limitations.

Option D: Reduce the number of records retrieved from the vector database– By retrieving fewer records, the total input size to the model can be managed more effectively, keeping it within the allowable token limits.

Option E: Retrain the response generating model using ALiBi– Retraining the model is contrary to the stipulation not to change the response generating model.

OptionsCandDare the most effective solutions to manage the model’s shorter context length without changing the model itself, by adjusting the input size both in terms of individual document size and total documents retrieved.

In the context of developing a chatbot for a company's internal HelpDesk Call Center, the key is to select data sources that provide the most contextual and detailed information about the issues being addressed. This includes identifying the root cause and suggesting resolutions. The two most appropriate sources from the list are:

Call Detail (Option D):

Contents: This Delta table includes a snapshot of all call details updated hourly, featuring essential fields like root_cause and resolution.

Relevance: The inclusion of root_cause and resolution fields makes this source particularly valuable, as it directly contains the information necessary to understand and resolve the issues discussed in the calls. Even if some records are incomplete, the data provided is crucial for a chatbot aimed at speeding up resolution identification.

Transcript Volume (Option E):

Contents: This Unity Catalog Volume contains recordings in .wav format and text transcripts in .txt files.

Relevance: The text transcripts of call recordings can provide in-depth context that the chatbot can analyze to understand the nuances of each issue. The chatbot can use natural language processing techniques to extract themes, identify problems, and suggest resolutions based on previous similar interactions documented in the transcripts.

Why Other Options Are Less Suitable:

A (Call Cust History): While it provides insights into customer interactions with the HelpDesk, it focuses more on the usage metrics rather than the content of the calls or the issues discussed.

B (Maintenance Schedule): This data is useful for understanding when services may not be available but does not contribute directly to resolving user issues or identifying root causes.

C (Call Rep History): Though it offers data on call durations and start times, which could help in assessing performance, it lacks direct information on the issues being resolved.

Therefore, Call Detail and Transcript Volume are the most relevant data sources for a chatbot designed to assist with identifying and resolving issues in a HelpDesk Call Center setting, as they provide direct and contextual information related to customer issues.

In a Retrieval-Augmented Generation (RAG) system, the key to providing relevant responses lies in the quality of the retrieved context. Here’s why option A is the most appropriate solution:

Context Relevance:The RAG model generates answers based on retrieved documents or context. If the retrieved information is about an irrelevant product, it suggests that the retrieval step is failing to select the right context. The Generative AI Engineer must first assess the quality of what is being retrieved and ensure it is pertinent to the query.

Vector Search and Embedding Similarity:RAG typically uses vector search for retrieval, where embeddings of the query are matched against embeddings of product descriptions. Assessing thesemantic similarity searchprocess ensures that the closest matches are actually relevant to the query.

Fine-tuning the Retrieval Process:By improving theretrieval quality, such as tuning the embeddings or adjusting the retrieval strategy, the system can return more accurate and relevant product information.

Why Other Options Are Less Suitable:

B (Caching FAQs): Caching can speed up responses for frequently asked questions but won’t improve the relevance of the retrieved content for less frequent or new queries.

C (Use a Different LLM): Changing the LLM only affects the generation step, not the retrieval process, which is the core issue here.

D (Different Semantic Search Algorithm): This could help, but the first step is to evaluate the current retrieval context before replacing the search algorithm.

Therefore, improving and assessing the quality of the retrieved context (option A) is the first step to fixing the issue of irrelevant product information.