Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

A user named Tanya has searched her local address books for the email address of customer. However her searches were unsuccessful. She now wants to search an external address book.

What type of address book should Tanya search?

You work in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.

You are composing an email to send to the Sales Manager before a Sales meeting.

You attach a Microsoft Excel spreadsheet containing some sales figures and a Microsoft PowerPoint presentation containing a sales plan for the next quarter. You discover that the two files appear as icons in the body of the email as opposed to appearing in an “Attached” field below the Subject Line.

You want the two files to appear in the “Attached” field below the Subject Line of the email.

How should you change the email?

You work as an IT Administrator at ABC.com. You have been asked to implement a new email system. The company plans to deploy Microsoft Office 2010 to the company client computers.

You need to decide what type of email system to implement and what type of email accounts the company users will use.

One of the requirements of the email system is that is must support a Global Address List.

Which of the following types of email server and Outlook account types should you implement?