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Outlook 2010 Questions and Answers

Question 1

You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

You use the Outlook Calendar to organize your time and schedule activities related to a new project.

Which of the following is described as “an activity that you schedule in your calendar”?

Options:

A.

A Meeting.

B.

An Appointment.

C.

An All Day Event.

D.

A Task.

E.

A To-Do

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Question 2

You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

You use Outlook to organize your time and schedule activities related to a new project.

Which of the following is described as “an activity that lasts all day long but doesn't block out time in your Calendar”?

Options:

A.

A Meeting.

B.

An Appointment.

C.

An All Day Event.

D.

A Task.

E.

A To-do

Question 3

You work as an IT Administrator at ABC.com. You have been asked to implement a new email system. The company plans to deploy Microsoft Office 2010 to the company client computers.

You need to decide what type of email system to implement and what type of email accounts the company users will use.

One of the requirements of the email system is that is must support a Global Address List.

Which of the following types of email server and Outlook account types should you implement?

Options:

A.

A Web based email system that uses HTTPS.

B.

A POP3 based email system.

C.

An IMAP based email system.

D.

A Microsoft Exchange Server system.

Question 4

You work as an IT Administrator at ABC.com. You have been asked to implement a new email system. The company plans to deploy Microsoft Office 2010 to the company client computers.

One of the requirements of the email system is that is must support automatic replies.

Which of the following types of email server should you implement?

Options:

A.

A Web based email system that uses HTTPS.

B.

A Microsoft Exchange Server system.

C.

A POP3 based email system.

D.

An IMAP based email system.

Question 5

You work as an IT Administrator at ABC.com. You have been asked to implement a new email system. The company plans to deploy Microsoft Office 2010 to the company client computers.

You need to decide what type of email system to implement and what type of email accounts the company users will use.

If you chose to implement IMAP Outlook accounts, which two of the following functions will be unavailable to users? (Choose two).

Options:

A.

Contacts.

B.

Contact Groups.

C.

Categories.

D.

Automatic Replies.

E.

Voting Buttons.

Question 6

Steph works in the Human Resources department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

The company has recently installed a system to allow users to use Information Rights Management to protect confidential data.

Steph wants to use Information Rights Management. However, she needs some software installed on her client computer before she can use Information Rights Management.

Which software does Steph need installed on her computer?

Options:

A.

She needs Internet Explorer 9 installed.

B.

She needs an SSL VPN client installed.

C.

She needs the Windows Rights Management client installed.

D.

She needs an SFTP client installed.

Question 7

Sally works as the Sales Assistant at ABC.com. The company email system runs Microsoft Exchange Server 2010. Sally uses Microsoft Outlook 2010 configured with an Exchange account.

The Sales Manager has shared his calendar. Sally selects the Open Calendar option on the Home tab in the Calendar view to open the Sales Manager’s shared calendar.

How will Sally open the Sales Manager’s calendar in future?

Options:

A.

She will need to use the Open Calendar option in the Calendar view again.

B.

She will find a link to the calendar in the Navigation Pane.

C.

She will find a link to the calendar under Internet Calendars in her email account properties.

D.

She will need to use the Open Calendar option under the File tab.

Question 8

You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

You are starting a new project. You will be working with a previous supplier for the new contact. You have a contact in your contacts list for the supplier. The supplier informs you that some of his contact information has changed.

You need to update your contact with the new information.

Which page in Outlook will enable you to update all the information for a contact?

Options:

A.

The Edit Contact page.

B.

The New Contact page.

C.

The Contact Details page.

D.

The All Fields page.

Question 9

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.

Tanya works in the Human Resources (HR) department. She wants to send a confidential email to another employee named Sally in the HR department.

Tanya wants to ensure that Sally is unable to copy or print the email. She also wants to ensure that Sally is unable to forward the email to anyone else.

How can Tanya apply the required restrictions to the email?

Options:

A.

By using Information Rights Management.

B.

By marking the email as Private.

C.

By requesting an S/MIME Receipt.

D.

By encrypting the email.

Question 10

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

Jane’s Contacts list in Outlook is shared. Jane is adding a new contact. Jane wants to configure a reminder to remind her to email the contact on a specific date.

Which option should Jane select when creating the contact?

Options:

A.

She should select the Follow Up option.

B.

She should select the Attach File option.

C.

She should select the Email option.

D.

She should select the Categorize option.

Question 11

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

A user named Tanya has searched her local address books for the email address of customer. However her searches were unsuccessful. She now wants to search an external address book.

What type of address book should Tanya search?

Options:

A.

She should search the Global Address List.

B.

She should search a Contact Group.

C.

She should search an Internet Directory Services (LDAP) directory.

D.

She should search the Outlook Cache.

Question 12

You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

You receive multiple marketing emails from john@xyzgoods.com. You configure Outlook to place automatically place emails from john@xyzgoods.com into the Junk Email folder.

You then receive multiple emails from john2@xyzgoods.com.

You now want to configure Outlook to automatically move all emails from xyzgoods.com to the Junk Email folder.

You open the Junk Email Options dialog box.

What should you do next?

Options:

A.

You should configure the Junk Email Protection setting to High.

B.

You should add xyzgoods.com to the Blocked Senders list.

C.

You should add john2@xyzgoods.com to the Blocked Senders list.

D.

You should remove xyzgoods.com from the Safe Senders list.

Question 13

You work in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.

You are composing an email to send to the Sales Manager before a Sales meeting.

You attach a Microsoft Excel spreadsheet containing some sales figures and a Microsoft PowerPoint presentation containing a sales plan for the next quarter. You discover that the two files appear as icons in the body of the email as opposed to appearing in an “Attached” field below the Subject Line.

You want the two files to appear in the “Attached” field below the Subject Line of the email.

How should you change the email?

Options:

A.

You should change the format of the email to Rich Text.

B.

You should change the format of the email to HTML.

C.

You should use the Insert > Object option to attach the two files.

D.

You should use the Attach File option on the Message tab to attach the two files.

Question 14

You work as a Systems Administrator at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

You want to ensure that every user in the company has their Outlook configured to AutoArchive their emails.

You discover that some users are modifying their AutoArchive settings.

How can you disable the users’ ability to modify their AutoArchive settings?

Options:

A.

By logging in to each computer with an Administrator account and configuring the AutoArchive settings.

B.

By modifying the folder permissions on each user’s Inbox.

C.

By configuring a retention policy on the Exchange server.

D.

By configuring the Default Data File option on each user’s computer.

Question 15

A user named Clive works as the Finance Manager at ABC.com. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

Clive has many scheduled meetings and appointments in his calendar. Clive opens Outlook then opens his calendar. He discovers that many of the meetings and appointments are missing.

How can Clive display all his meetings and appointments?

Options:

A.

By configuring the correct date on his computer.

B.

By modifying the Show Time As setting.

C.

By clearing any filters in the calendar view.

D.

By clicking the New Items icon on the Home tab in the ribbon.

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Total 100 questions