Free and Premium Oracle 1z0-1064-22 Dumps Questions Answers

Both create and update operations are available for imported records.

By default, the import starts immediately after itis activated.

Groovy Scripts and object workflows that have been configured for the object being imported are always executed.

The maximum number of records in each CSV file should not exceed the maximum limit of 10,000,000 records.

If the valuesin the imported CSV file contain a new line character, then they must be enclosed within quotation marks.

Chat with an Agent about a ServiceRequest.

View and edit attachments to a Service Request.

Create a Service Request.

Delete a Service Request.

Add a message to a Service Request.

An error will occur; no queue is assigned to the service request.

The queue defined in the first evaluated rule is always assigned to the service request.

The queue defined by default is the one assigned to the servicerequest.

The service request assignment will be unpredictable.

a feature that displays a caller-appropriate application page based on your customer’s native language when you answeryour phone

a feature that displays a caller-appropriate application page based on a set of navigation rules defined for your customer when you answer your phone

a feature that displays a detailed caller profile based on a customizable set of parameters defined for your customer when you answer your phone

a feature that displays a detailed caller profile based on your customer’s country when you answer your phone

Add images as the productimage will not be pulled from Engagement Cloud.

Add the Product object to your DCS application.

Add product ID(s) to the database component.

Configure products groups and product items in Engagement Cloud.

If required, users can manually set the “Closed” status for a service request.

Users can reopen a service request when the status is set to “Closed”.

Users can reopen a service request when the status is set to “Resolved”.

“Closed” status is set by an automaticjob after a specified number of days.

“Customer working” is one of the five seeded status types.

Start time of the call

Agent name

Service Request create date

Contact name

Channel

Assign the new business object to a new component.

Assign object access roles to an administrative user.

Map a Visual Builder Cloud Service business object to the object API.

Assign the new business object to a page.

You can schedule a single export as an ESS job (also known as a “scheduled process”) for all 12 months of SR data.

You can download large volumes of SR data from theAnalytics interface.

You must retrieve large volumes of data through a REST API endpoint.

You can schedule incremental exports as ESS jobs (also known as a “scheduled process”) on a periodic basis, such as weekly or monthly.

Multiple users cannot use your sandbox at the same time.

You can set a second sandbox as Activeat the same time in order to begin working on another new object.

Your changes won’t be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.

Your changes are isolated and do not impact other users’ configuration environments or the production environment.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect all the options.

Navigate to Setup and maintenance > Selectthe Service offering > Select setup at the Administration section > Click Change configuration > Select the “Disable” column in “Service entitlements”

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Communication Channels > Deselect the “Communication” option.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect the “Communication Channels” option.

Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Deselect the “Enable” column in “Communication Channels”.