Microsoft MB-240 Exam With Confidence Using Practice Dumps

Exam Code:

MB-240

Exam Name:

Microsoft Dynamics 365 for Field Service

Certification:

Dynamics 365 for Field Service Functional Consultant Associate

Vendor:

Microsoft

Questions:

196

Last Updated:

Apr 16, 2025

Exam Status:

Stable

MB-240: Dynamics 365 for Field Service Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 for Field Service Questions and Answers

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Question 1

Your company implemented the Microsoft Dynamics 365 Field Service mobile app.

A dispatcher supervisor asks you to ensure that the booking statuses will match the business processes currently used by the field technicians. You will use out-of-the-box booking statuses to fulfill this need.

In which order should field technicians update their booking statuses? To answer, move all booking status fields from the list of booking status fields to the answer area, and arrange them in the correct order.

Options:

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Question 2

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.

You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.

You need to find the issue and resolve it.

Which action should you choose?

Options:

Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.

Create the IoT Connected Device connection role to link devices to customer assets.

Configure the Create CFS alerts from IoT Central within Microsoft Flow.

Question 3

During requirement and design discussions, Litware. Inc. Subject Matter Experts (SMEs) discuss a specific scenario.

A customer purchases an HVAC system along with a 1-year service contract and a 3-year extended warranty. After 9 months, the system shuts down and the customer cannot get it started back up. The customer calls into Litware, Inc. to inform them the system is down and he needs a service technician to come out to fix the unit.

The SMEs want to know which functionality within Dynamics 365 Field Service can handle the scenario.

Which configuration steps should you take in each of the categories listed? To answer, drag the appropriate configuration to the correct category in the answer area. Each element may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct match is worth one point.