MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

Your organization wants to roll out a preventive maintenance offer to select existing customers to help improve customer satisfaction and service revenue.

As part of this initiative, your organization wants to provide some specific customers with a one (1) year 10% discount on all work order products and services based on a preset price list.

You need to ensure that this discount is applied dynamically upon creation of a relevant work order.

Solution: Create an agreement for each customer where you add the discounted prices on all products and services to the agreement price list. The discounted prices will be reflected on all work orders generated.

Does this meet the goal?

You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

Dispatchers at Contoso have access to a wide range of information because they often cover for each other within the region. However, for their normal dairy operations, they only need to be able to see resources in their territory.

The dispatcher needs to customize their schedule board to filter resources to their territory. What should the dispatcher do?