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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

Litware, Inc. needs your company to suggest a best practice for implementing multi-resource work order scheduling for kitchen cabinet installation jobs, that includes a new, inexperienced technician.

In addition, they need a resource skilled in cabinet installation and cabinet resurfacing.

Using the requirements provided, which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

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Question 2

You are working for a heating, ventilation, and all conditioning (HVAC) service organization.

The Held technicians in your organization are working in the Field Service mobile app. The technicians report that they are able to access customer assets, but unable to access functional location and customer asset hierarchy in offline mode.

You need to ensure technicians can view the functional location and customer asset hierarchy in their mobile app

What should you do?

Options:

A.

Download offline data to the mobile app.

B.

Add the technicians to the mobile app's offline profile.

C.

Enable asset hierarchy for the mobile app.

D.

Ensure there is internet connectivity in the mobile app

Question 3

You are implementing Dynamics 365 Field Service for Contoso Manufacturing.

You need to set preventive maintenance schedules for multiple sub-components that have a different maintenance routine than the top-level or parent asset. The goal is to increase asset useful life and provide increased customer satisfaction.

What should you do?

Options:

A.

Create Asset Properties, and associate the appropriate new Asset Property schedule to each sub-component.

B.

Create Asset Categories for each preventive maintenance schedule, and assign to the appropriate sub-component.

C.

Create an Agreement for each Asset Sub-Component to ensure the proper preventive maintenance schedule is set

D.

Associate an Agreement Booking Incident to the Asset Sub-Component requiring a different preventive maintenance schedule.