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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

You need to update the Natural History Museum work order for the current job.

Which two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE; Each correct selection is worth one point.

Options:

A.

Select the asset on the work order service.

B.

Create two work order incidents.

C.

Create two work order services.

D.

Create two work order service tasks.

E.

Select the asset on the work order service task.

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Question 2

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.

You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.

You need to find the issue and resolve it.

Which action should you choose?

Options:

A.

Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.

B.

Create the IoT Connected Device connection role to link devices to customer assets.

C.

Register the device in Dynamics 365 Connected Field Service.

D.

Configure the Create CFS alerts from IoT Central within Microsoft Flow.

Question 3

Your organization wants to roll out a preventive maintenance offer to select existing customers to help improve customer satisfaction and service revenue.

As part of this initiative, your organization wants to provide some specific customers with a one (1) year 10% discount on all work order products and services based on a preset price list.

You need to ensure that this discount is applied dynamically upon creation of a relevant work order.

Solution: Create an agreement for each customer where you add the discounted prices on all products and services to the agreement price list. The discounted prices will be reflected on all work orders generated.

Does this meet the goal?

Options:

A.

Yes

B.

No