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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

You need to create a Preventative Maintenance Agreement that meets Contoso standards and requirements.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

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Question 2

Dispatchers at Contoso have access to a wide range of information because they often cover for each other within the region. However, for their normal dairy operations, they only need to be able to see resources in their territory.

The dispatcher needs to customize their schedule board to filter resources to their territory. What should the dispatcher do?

Options:

A.

On the Filter & Map View window, select a Service Territory, then select Save Current Filters as Default.

B.

On the Filter & Map View window, select a Resource Type, then select Save Current Filters as Default.

C.

In the Scheduler Settings, select one Territory.

D.

Add a Booking Requirements tab.

Question 3

You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

Options:

A.

Go to the resource and select the Working hours tab.

B.

Set the resources in the correct time zone.

C.

Create a work hours template based on the region.

D.

Create new working hours, then select Repeat as " custom " , with " Monday to Friday ' and the hours set as " 8:00 am to 5:00 pm '

E.

Select the resource, set the calendar, and apply the working hours template.