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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

You need to update the Natural History Museum work order for the current job.

Which two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE; Each correct selection is worth one point.

Options:

A.

Select the asset on the work order service.

B.

Create two work order incidents.

C.

Create two work order services.

D.

Create two work order service tasks.

E.

Select the asset on the work order service task.

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Question 2

Your company has hired a new service technician. They are still learning about the job and the units the company sells and services.

The service technician was assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit but is NOT sure what to do next.

The service technician calls the internal help team for assistance, but they CANNOT provide the proper guidance as they are unable see what exactly the service technician is looking at and the service technician CANNOT describe it.

You need to recommend the appropriate tools or applications that can assist in resolving these types of issues in the future.

Which two tools or applications should the company implement? Each correct statement presents a complete solution. Choose two.

NOTE: Each correct selection is worth one point.

Options:

A.

Microsoft 365 Copilot for Sales

B.

Resource Scheduling Optimization

C.

Microsoft Dynamics 365 Guides

D.

Microsoft Dynamics 365 Remote Assist

Question 3

LitWare has requirements for configuring the services around the region.

You need to set up the system to meet those requirements.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

Options: