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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

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Question 1

A customer wants to book a servicing appointment from the Field Service self-scheduling portal.

The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.

Which two options can be used? Each correct answer presents a complete solution,

NOTE: Each correct selection is worth one point

Options:

A.

Communication Type

B.

Work Order type

C.

Service Product

D.

Service Type

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Question 2

You need to advise LitWare administrators on configuring advanced options for inspection requirements. Which option should you recommend?

Options:

A.

Download as Report

B.

Download as Word template

C.

Export to PDF

D.

Export to Excel

Question 3

You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

Options:

A.

Go to the resource and select the Working hours tab.

B.

Set the resources in the correct time zone.

C.

Create a work hours template based on the region.

D.

Create new working hours, then select Repeat as " custom " , with " Monday to Friday ' and the hours set as " 8:00 am to 5:00 pm '

E.

Select the resource, set the calendar, and apply the working hours template.

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