Microsoft MB-910 Exam With Confidence Using Practice Dumps

Exam Code:

MB-910

Exam Name:

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Certification:

Microsoft Dynamics 365 Fundamentals

Vendor:

Microsoft

Questions:

159

Last Updated:

Nov 24, 2024

Exam Status:

Stable

MB-910: Microsoft Dynamics 365 Fundamentals Exam 2024 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Questions and Answers

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Question 1

A company plans to implement Dynamics 365 Sales. Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

emails

CSV files

Dynamics 365 Commerce

Dynamics 365 Customer Insights

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Question 2

A company uses Dynamics 365 Customer Service to manage its warehouse and customer service department.

The manager wants to improve productivity.

You need to recommend a solution.

Which products should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Question 3

You plan to use sales forecasts in Dynamics 365 Sales.

You need to explain how forecasts can benefit the salesperson, their manager, and the sales enablement manager.

Which forecasting benefits should you explain? To answer, move the appropriate forecasting benefits to the correct sales role. You may use each forecasting benefit once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.