Heat maps are graphical representations of data that use color-coding to show the relative intensity, frequency, or magnitude of a variable1. Heat maps can be used to visualize the criticality of the cloud services in an organization, along with their dependencies and risks, by mapping the cloud services to different dimensions, such as business impact, availability, security, performance, cost, etc. Heat maps can help auditors identify the most important or vulnerable cloud services, as well as the relationships and trade-offs among them2.
For example, Azure Charts provides heat maps for various aspects of Azure cloud services, such as updates, trends, pillars, areas, geos, categories, etc3. These heat maps can help auditors understand the current state and dynamics of Azure cloud services and compare them across different dimensions4.
Contractual documents of the cloud service provider are the legal agreements that define the terms and conditions of the cloud service, including the roles, responsibilities, and obligations of the parties involved. They may provide some information on the criticality of the cloud services in an organization, but they are not as visual or comprehensive as heat maps. Data security process flow is a diagram that shows the steps and activities involved in protecting data from unauthorized access, use, modification, or disclosure. It may help auditors understand the data security controls and risks of the cloud services in an organization, but it does not cover other aspects of criticality, such as business impact or performance. Turtle diagram is a tool that helps analyze a process by showing its inputs, outputs, resources, criteria, methods, and interactions. It may help auditors understand the process flow and dependencies of the cloud services in an organization, but it does not show the relative importance or risks of each process element.
References:
What is a Heat Map? Definition from WhatIs.com1, section on Heat Map
Cloud Computing Security Considerations | Cyber.gov.au2, section on Cloud service criticality
Azure Charts - Clarity for the Cloud3, section on Heat Maps
Azure Services Overview4, section on Heat Maps
Cloud Services Due Diligence Checklist | Trust Center, section on How to use the checklist
Data Security Process Flow - an overview | ScienceDirect Topics, section on Data Security Process Flow
What is a Turtle Diagram? Definition from WhatIs.com, section on Turtle Diagram