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ITIL ITIL-4-Foundation Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-4-Foundation
Exam Name:
ITIL 4 Foundation Exam
Certification:
Vendor:
Questions:
536
Last Updated:
Nov 21, 2024
Exam Status:
Stable
ITIL ITIL-4-Foundation

ITIL-4-Foundation: ITIL 4 Exam 2024 Study Guide Pdf and Test Engine

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ITIL 4 Foundation Exam Questions and Answers

Question 1

How should an organization include third-party suppliers in the continual improvement of services?

Options:

A.

Ensure suppliers include details of their approach to service improvement in contracts

B.

Require evidence that the supplier uses agile development methods

C.

Require evidence that the supplier implements all improvements using project management practices

D.

Ensure that all supplier problem management activities result in improvements

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Question 2

For which purpose would the continual improvement practice use a SWOT analysis?

Options:

A.

Understanding the current state

B.

Defining the future desired state

C.

Tracking and managing ideas

D.

Ensuring everyone actively participates

Question 3

Which value chain activity communicates the current status of all four dimensions of service management?

Options:

A.

Improve

B.

Engage

C.

Obtain/build

D.

Plan