Software Certification CSQA Software Certifications Study Notes

CSQA Certified Software Quality Analyst Questions and Answers

Question 49

Which is NOT commonly used to develop a baseline?

Customer Surveys

Industry Models

Management Established Criteria

Expected Defect Counts

Benchmarking

Question 50

Which type of benchmark is used to set and validate objectives to measure performance?

Process Benchmarking

Product Benchmarking

System Benchmarking

Performance Benchmarking

Question 51

Which of the following is a level for maturing the People Management Processes?

Innovate

Process Focus

Product Focus

Team Focus

Question 52

The methods that an organization uses for hiring, training, supervising, and evaluating personnel are what types of controls:

Environmental Controls

Transaction Controls

Operational Controls

Detective Controls

Collective Controls