CSQA Premium Exam Questions

CSQA Certified Software Quality Analyst Questions and Answers

Question 29

If you want to ensure that individuals can effectively perform work processes, which activity would you implement to achieve that goal?

Measurement

Team Building

Performance Reviews

Career Development

Training

Question 30

Process inventories can be developed by:

Referencing existing manuals

Conduct affinity group sessions

Survey employees

All of the above

A and C above

Question 31

Project objectives and goals expressed in quantitative terms is part of which planning activity?

Business / Activity Planning

Environment Planning

Objective / Goal Planning

Policies / Procedures Planning

Question 32

There are many benefits associated with maturing work processes. As work processes mature, which of the following would be expected to decrease:

Training

Management Support

Defect Rates

Customer Satisfaction

Confidence in the Process