Genesys Cloud Certified Professional - Reporting and Analytics Questions and Answers
Question 9
Which of the following reports are aggregated daily? (Choose two.)
Options:
A.
Agent Metrics Export Report
B.
Agent Metrics Report
C.
Agent Login-Logout Details Report
D.
Agent Quality Details Report
Answer:
B, C
Question 10
Jose created and saved an agent report. He did not configure some of the options, and the current status of this report is Disabled. How can he enable this report?