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Online CPHQ Questions Video

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Total 309 questions

Certified Professional in Healthcare Quality Examination Questions and Answers

Question 53

The desired outcome of peer review Is to

Options:

A.

evaluate process Improvement Initiatives.

B.

compare provider performance.

C.

Improve the quality of care.

D.

limit privileges of at-risk providers.

Question 54

Each department in a hospital self-monitors and reports hand hygiene data each quarter. Results typically fall within the 58-72% range, with the exception of Respiratory Therapy, which consistently reports 100% compliance. Which of the following steps should a healthcare quality professional take next?

Options:

A.

Require departments not achieving at least 95% compliance to develop corrective action plans.

B.

Validate that the Respiratory Therapy results are accurate.

C.

Recognize the Respiratory Therapy department for its outstanding compliance.

D.

Provide remedial hand hygiene training for the lowest scoring departments.

Question 55

Which of the following actions best illustrates an organization has begun the work necessary to achieve the Malcolm Baldrige Award?

Options:

A.

evaluating current operations against the ISO standards

B.

creating a team to revise operations to conform to the Malcolm Baldrige criteria

C.

reviewing the Malcolm Baldrige criteria to determine organization alignment

D.

demonstrating wide-spread integration of Lean principles

Question 56

A patient safety program can best be enhanced by which of the following technologies?

Options:

A.

barcode system for medication administration

B.

online evidence-based medicine guidelines

C.

computers on wheels at the patients' bedsides

D.

digital medication reference materials

Page: 14 / 23
Total 309 questions