CPHQ Premium Exam Questions

The primary goal of a heart failure clinic is to reduce hospital readmissions by providing comprehensive outpatient care. A decreased readmission rate directly reflects the clinic's effectiveness in managing patients' conditions and preventing complications that would necessitate rehospitalization.

According to the NAHQ CPHQ exam blueprint, once safety culture survey results are available, the next step is analysis, not immediate intervention. Exploring relationships among survey composites helps identify underlying systemic issues and interdependencies, such as how communication openness may influence handoffs or non-punitive response to errors.

Option B is correct because analyzing correlations and patterns across categories supports targeted, high-impact interventions. This step aligns with CPHQ principles of data-driven decision-making and root cause analysis.

Option A introduces a solution without analysis. Option C is premature because prioritization should be informed by deeper understanding of the data. Option D is inappropriate because safety culture survey results are perceptual data and not event frequencies suited to Pareto analysis.

The CPHQ framework emphasizes thoughtful interpretation of safety culture data before action, making Option B the most appropriate next step.

An organization’s program of continuous readiness for accreditation should include a variety of activities to ensure that the organization is always prepared for an accreditation survey. One of these activities is performing periodic audits to ensure that the standards for accreditation are being met. These audits can help identify areas of non-compliance and provide an opportunity for improvement before an accreditation survey. This approach ensures that the organization is not only prepared for the surveybut is also committed to continuous quality improvement, which is a key aspect of accreditation. References: 1