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CPHQ Exam Dumps : Certified Professional in Healthcare Quality Examination

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Certified Professional in Healthcare Quality Examination Questions and Answers

Question 1

The median is defined as the

Options:

A.

difference between a data item and the mean of a data set.

B.

most frequently occurring value in a data set.

C.

arithmetic average of a data set.

D.

number that divides an ordered data set into two equal parts.

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Question 2

What Is the Initial step the quality professional should take when the organization's performance on a patient satisfaction strategic goal Is below the desired performance?

Options:

A.

Research Industry benchmarks.

B.

Review department-specific data.

C.

Form a quality improvement team.

D.

Initiate a needs assessment

Question 3

When allocating limited resources to meet strategic objectives, management decisions should be driven by

Options:

A.

accreditation standards.

B.

local competition.

C.

consultant recommendations.

D.

outcome data.