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CPHQ Exam Dumps : Certified Professional in Healthcare Quality Examination

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Certified Professional in Healthcare Quality Examination Questions and Answers

Question 1

Which initiative should a quality professional promote in an organization seeking to optimize value-based reimbursement?

Options:

A.

Standardize joint replacement care pathways.

B.

Improve hand hygiene compliance.

C.

Reduce use of inpatient restraints.

D.

Implement computerized provider order entry (CPOE).

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Question 2

A performance improvement council has been directed to set up a communication plan for spreading an innovative telehealth program throughout the healthcare system. Which of the following groups must the council include in the communication plan?

Options:

A.

adopter audiences

B.

local media

C.

market competitors

D.

state legislators

Question 3

A hospital is considering changing the process of admissions from the emergency department. To support patient safety when this new process is deployed, the healthcare quality professional should suggest which of the following actions during the design stage of the process?

Options:

A.

examining the new process for stability and variation using a control chart

B.

completing a failure mode and effects analysis (FMEA) of the new process

C.

conducting a root cause analysis to predict errors in the new process

D.

analyzing incident reports from the last year using a Pareto chart