Universal containers have recently replaced a custom service center application with Salesforce Service Cloud. Administrators are now confused about which fields and classes are actively being utilized and how future implementations can be maintained. Choose 2 answers
Universal Containers has a deadline to retire a business -critical application that will no longer be supported on a specific date. What should an Architect recommend?
Universal Containers (UC) innovative apps division is releasing an application that can
be installed in its trading partners Salesforce environments. The application lets the trading
partners book containers from UC directly without leaving their own Salesforce environment.
The partners can then build on top of the application with process builders and triggers so the
container booking process can be integrated with the trading partners’ own processes.
What is the recommended mechanism for releasing the application considering the innovative
apps division wants to keep the application up to date in various environments?
Universal Containers has many backlog items and competing stakeholders who cannot agree on priority.
What should an architect do to overcome this?