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CompTIA 220-1102 Online Access

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Total 832 questions

CompTIA A+ Certification Core 2 Exam Questions and Answers

Question 149

A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following should the technician do next?  

Options:

A.

Remove the HDD and then send the computer for repair.

B.

Check corporate policies for guidance.

C.

Delete the sensitive information before the computer leaves the building.

D.

Get authorization from the manager.  

Question 150

A user reports that a VPN connection is not working. A technician does not find any internal documentation about this issue. Which of the following should the technician do once the issue is resolved? (Select two).

Options:

A.

Replace the user's computer to avoid future issues.

B.

Note the resolution in the ticket closure message.

C.

Create a KB article about the error and share it with the team.

D.

Report the error to the user's supervisor.

E.

Escalate the ticket to the engineering team for investigation.

F.

Update local digital certificates on the user's workstation.

Question 151

An organization has a goal to perform daily backups of a particular workstation and save them locally to the NAS. The organization needs to ensure these backup jobs are successful. Which of the following should the IT department do?

Options:

A.

Write scripts to rerun backups that fail.

B.

Store copies of the backups off site.

C.

Perform incremental backups instead.

D.

Set up alerts to be notified when backups fail.

Question 152

Which of the following is the most secure method of preventing someone from accessing a cell phone?

Options:

A.

PIN

B.

Swipe

C.

Passphrase

D.

Pattern

Page: 38 / 62
Total 832 questions