Joe, a user, believes his computer is infected with malware. The device is having difficulty accessing some
websites, and web services are not responding from any of the web browsers, although Joe can access these
services from his smartphone without issue. The computer’s malware scanner has the latest definitions
installed. Which of the following would BEST explain why the computer is functioning this way?
A technology team is creating limits and guidelines for the use of company-provided software, equipment, and
Internet access. Which of the following policies is needed?
A customer's smartphone has been overheating frequently and becoming unresponsive since installing an OS update A technician has already performed a soft reboot of the device. Which of the following should the technician perform NEXT? (Select TWO)