A help desk technician needs to make administrative changes securely on a remote user's machine. The user must be logged off when the changes are made. Which of the following tools would the technician MOST likely use?
A user wants a phone with an operating system that is highly customizable. Which of the following operating systems will a technician MOST likely recommend?
A technician connected to a network switch remotely from a workstation. During an audit, a security analyst discovered the technician transmitted the username and password in plaintext over the network. Which of the following remote access technologies did the technician use to connect?
A user’s mobile device has slow data speeds. The user first noticed the slow speeds after downloading a large
application to the device. The application download MOST likely caused:
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