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Change Management Change-Management-Foundation Full Course Free

Change Management Foundation Exam Questions and Answers

Question 25

Which approach to fostering engagement and collaboration represents best practice for getting the MOST from social channels during change?

Options:

A.

Make clear to people what is considered acceptable use of social media

B.

Encourage people to make unrestricted use of social media

C.

Allow people to evolve local rules on how to use social media

D.

Encourage individuals to link workplace social media wit external contacts

Question 26

Which of the following is an important way a change manager supports sponsors in their role?

Options:

A.

Prepare the change vision for them

B.

Gain the commitment of other executive leaders

C.

Offer them feedback and coaching

D.

Protect them from the demands of line leaders

Question 27

Which is a factor used in the 'change formula' (Beckhard and Harris)?

Options:

A.

Level of dissatisfaction with the status quo

B.

Expected return on investment and benefits

C.

The quality of the leadership

D.

Elapsed time it will take to achieve the change

Question 28

Which workplace provision addresses Maslow’s social needs?

Options:

A.

Job security

B.

Career development opportunities

C.

Team-building exercises

D.

Generous pensions