CDPSE Questions Bank

A primary objective of performing a privacy impact assessment (PIA) prior to onboarding a new Software as a Service (SaaS) provider for a customer relationship management (CRM) system is to identify controls to mitigate data privacy risks, such as data breaches, unauthorized access, misuse or loss of data. A PIA would help to evaluate the potential privacy impacts of using a new SaaS provider for CRM data processing activities, such as collecting, storing, analyzing or transferring customer data, and to implement appropriate controls to mitigate those impacts, such as encryption, access control, backup, audit trail or contractual clauses. A PIA would also help to ensure compliance with privacy principles, laws and regulations, and alignment with customer expectations and preferences. The other options are not primary objectives of performing a PIA prior to onboarding a new SaaS provider for CRM data processing activities. Classifying personal data according to the data classification scheme is an activity that may be part of a PIA process, but it is not an objective in itself. Assessing the risk associated with personal data usage is an activity that may be part of a PIA process, but it is not an objective in itself. Determining the service provider’s ability to maintain data protection controls is an activity that may be part of a PIA process, but it is not an objective in itself1, p. 67 References: 1: CDPSE Review Manual (Digital Version)

A privacy impact assessment (PIA) is a systematic process to identify and evaluate the potential privacy impacts of a system, project, program or initiative that involves the collection, use, disclosure or retention of personal data. A PIA should be done first when planning a new implementation for tracking consumer web browser activity, as it would help to ensure that privacy risks are identified and mitigated before the implementation is executed. A PIA would also help to ensure compliance with privacy principles, laws and regulations, and alignment with consumer expectations and preferences. The other options are not as important as conducting a PIA when planning a new implementation for tracking consumer web browser activity. Seeking approval from regulatory authorities may be required or advisable for some types of personal data or data processing activities, but it may not be necessary or sufficient for tracking consumer web browser activity, depending on the context and jurisdiction. Obtaining consent from the organization’s clients may be required or advisable for some types of personal data or data processing activities, but it may not be necessary or sufficient for tracking consumer web browser activity, depending on the context and jurisdiction. Reviewing and updating the cookie policy may be required or advisable for some types of personal data or data processing activities, but it may not be necessary or sufficient for tracking consumer web browser activity, depending on the context and jurisdiction1, p. 67 References: 1: CDPSE Review Manual (Digital Version)

Validation and certification of data destruction is the most important consideration when choosing a method for data destruction, because it provides evidence that the data has been destroyed beyond recovery and that the organization has complied with the applicable information security frameworks and legal requirements. Validation and certification can also help to prevent data breaches, avoid legal liabilities, and enhance the organization’s reputation and trustworthiness. Different methods of data destruction may have different levels of validation and certification, depending on the type of media, the sensitivity of the data, and the standards and guidelines followed. For example, some methods may require a third-party verification or audit, while others may generate a certificate of destruction or a report of erasure. Therefore, the organization should choose a method that can provide sufficient validation and certification for its specific needs and obligations.

References:

• Secure Data Disposal and Destruction: 6 Methods to Follow, KirkpatrickPrice
• Data Destruction Standards and Guidelines, BitRaser
• Best Practices for Data Destruction, U.S. Department of Education

 Irreversible disposal is a process of removing or destroying data from a storage device or media to prevent unauthorized access or recovery of the data. Irreversible disposal is the most important thing to establish within a data storage policy to protect data privacy, as it reflects the principles of data minimization and storage limitation, which require limiting the collection, storage and processing of personal data to what is necessary and relevant for the intended purposes, and deleting or disposing of personal data when it is no longer needed or justified. Irreversible disposal also helps to reduce the privacy risks and costs associated with data storage and retention, such as data breaches, unauthorized access, misuse or loss of data. The other options are not as important as irreversible disposal in protecting data privacy within a data storage policy. Data redaction is a technique that removes or obscures sensitive or confidential information from a document or file, but it does not address the issue of data retention or deletion. Data quality assurance (QA) is a process of ensuring that the data meets the standards and specifications of accuracy, completeness, consistency and reliability, but it does not address the issue of data retention or deletion. Collection limitation is a principle that requires limiting the collection of personal data to what is necessary and relevant for the intended purposes, but it does not address the issue of data retention or deletion1, p. 75-76 References: 1: CDPSE Review Manual (Digital Version)