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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

While teaching a class two learners are constantly having difficulties with the material, and ask the instructor questions after every lecture. They are always the last two to finish any exercises. Many of the learners start noticing how frustrated the instructor is getting with the two learners, and comment on how the instructor's gestures are negative towards the two learners. Which of the following describes the correct non-verbal communication that the instructor should have in this situation?

Options:

A.

Do not respond to the two learners and continue with the class.

B.

Smile and call on the two learners very frequently.

C.

Keep eye contact with the learners and spend time with them after class.

D.

Speak louder to the two learners when explaining.

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Question 2

A sales trainer must distinguish and illustrate the advantages the training client’s brand of equipment offers over a competitive brand’s paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

Options:

A.

Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator

B.

Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage

C.

Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment

D.

Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands

Question 3

During a five-day course, an instructor wishes to evaluate the students both formally and informally in order to gauge their progress before the final evaluation. Which of the following techniques, when assigned daily, would BEST accomplish this task? (Select TWO).

Options:

A.

Verbal feedback

B.

Virtual case studies

C.

Written comments

D.

Written assessments

E.

Verbal evaluations