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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment. Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?

Options:

A.

Provide a link to the course requirements with a tutorial.

B.

Remove the learners from the class and have them return after a general computing course.

C.

Email each learner welcoming them to the class and have them introduce themselves.

D.

Have the learner's advisors train the learners on the virtual environment.

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Question 2

A sales trainer must distinguish and illustrate the advantages the training client’s brand of equipment offers over a competitive brand’s paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

Options:

A.

Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator

B.

Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage

C.

Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment

D.

Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands

Question 3

A trainer realizes that a handout used in the last course is missing the second page. Which of the following should the trainer do?

Options:

A.

Email the students a corrected version.

B.

Search the Internet for the students’ phone numbers and call them.

C.

Contact the client’s IT department to see what they think should be done.

D.

Ignore it since some of the missing data is in the book.