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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?

Options:

A.

Verbally confirm the learner understands and provide another explanation

B.

Provide the same answer and ask if the learner understands

C.

Wait for a couple minutes to determine if the learner comprehends the answer

D.

Ignore the look on the learner's face and move on to the next point

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Question 2

In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

Options:

A.

Decide what skills they will achieve

B.

Develop their concepts around the objective

C.

Decide the objectives

D.

Determine how they learn

Question 3

Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

Options:

A.

send each participant an email quiz on the steps of the model two weeks after class.

B.

provide each participant with a laminated job aid which outlines all the steps of the model.

C.

ask that the participants call the instructor within one week to inform the instructor how they are using the model.

D.

ask that each participant’s manager discusses the class content with their employee.