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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

During the morning session of a class, a student’s cell phone rang repeatedly causing multiple interruptions. Which of the following should the trainer do FIRST to address the issue?

Options:

A.

Talk to the student and ask them to turn the ringer off.

B.

Tell the student not to return after lunch due to their interruptions.

C.

Report the student to the client for disciplinary actions.

D.

Take the student’s phone and return it after the class.

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Question 2

The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specific tasks easier, the trainer should FIRST:

Options:

A.

explain there is less of a learning curve to adapt to the new features as opposed to the old procedures.

B.

provide a visual guide in the presentation demonstrating the ease of use compared to the past system.

C.

center the lesson on activating prior knowledge in relation to the job function.

D.

provide written documentation on the new features and ask students to follow along throughout the lesson.

Question 3

A learner asks a question about material that has been thoroughly covered. The instructor believes that the learner generally understands the material. Which of the following would be the BEST action for the instructor to take?

Options:

A.

Guide the learner to answering their own question.

B.

Employ active listening and respond with a complete answer.

C.

Request another learner answers the question.

D.

Diagram the steps needed to answer the question