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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

A sales trainer must distinguish and illustrate the advantages the training client’s brand of equipment offers over a competitive brand’s paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

Options:

A.

Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator

B.

Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage

C.

Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment

D.

Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands

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Question 2

An instructor has been teaching for three hours on the first day of a three-day course. At the lunch break, the instructor reviews the preparedness of the learners and their responses to questions. The instructor notes that one learner does not demonstrate mastery of the concepts taught that morning. In this situation, which of the following should the instructor do?

Options:

A.

Give an advanced activity to the other learners and re-teach the morning activity to the learner who has not mastered the concepts.

B.

Re-teach the concepts taught in the morning session to the class, but use different handouts.

C.

Pair the learner with one of the more advanced learners who likes to share knowledge.

D.

Continue to teach the course as outlined, and after class offer to help the learner who has not mastered the concepts.

Question 3

An instructor takes a negative stance on a course topic. Using concepts learned in the course, learners are asked to debate why the instructor's position is faulty. This strategy will:

Options:

A.

Cause anger and frustration.

B.

Create opportunities for learners to contribute to the discussion.

C.

Confuse the learners.

D.

Encourage resourceful learners to answer their own questions.