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Salesforce Salesforce-Communications-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Communications-Cloud
Exam Name:
Salesforce Communications Cloud Accredited Professional (AP) Exam
Vendor:
Questions:
77
Last Updated:
Feb 18, 2025
Exam Status:
Stable
Salesforce Salesforce-Communications-Cloud

Salesforce-Communications-Cloud: Accredited Professional Certification Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Communications Cloud Accredited Professional (AP) Exam Questions and Answers

Question 1

Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

Options:

A.

Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations

B.

Only Migrate the assets needed when customers are trying to place MACD orders.

C.

Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.

D.

Only Commercial assets need to be present in salesforce to successfully process the MACD orders.

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Question 2

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Options:

A.

Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

B.

Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

C.

Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ……trigger on custom object to insert product and related records in the product catalog.

D.

Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

Question 3

Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.

What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

Options:

A.

Implement a callout orchestration item to execute a request on the fulfillment system for activation

B.

Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

C.

Implement a milestone orchestration item to execute request on the fulfillment system for activation

D.

Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details