PEGACPSSA23V1 Exam Dumps : Certified Pega Senior System Architect 23 Exam

The requirement is to handle an error when it occurs and perform two actions: display a message to the user and send an email to the administrator. This can be done by configuring an error handling process that encapsulates both actions. Typically, this would involve configuring a flow or an activity that runs when an error occurs, and it would handle both displaying the error message to the user and sending the email. References: Pega Platform Help - Error Handling.

The initial urgency is set at 20. At 5 hours, the urgency increases by 10 (total 30). At 8 hours, the urgency increases by 20 (total 50). After the deadline, the urgency increases by 20 every 2 hours, up to a limit of 5 events. By 16 hours, all 5 events have occurred, adding 100 to the urgency, leading to a total urgency of 150 (initial 20 + goal 10 + deadline 20 + passed deadline 100). References: Pega Platform Help - Service Level Agreements.