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For offline support, it's necessary to have the access groups configured to allow offline access to users so that the correct rules and data can be synchronized to the user's device. In addition, the case types must be configured to function properly in an offline environment, ensuring that users can create, update, and submit cases without a network connection. References: Pega Mobile Client Developer Guide.

When analyzing a data transform that is exceeding preferred performance parameters, the Performance Analyzer (PAL) (C) is the most suitable tool to use. PAL provides detailed metrics on various aspects of system performance, including CPU usage, database interactions, and rule execution times. By using PAL to analyze the performance of a data transform, you can identify specific areas where inefficiencies occur, such as excessive database reads or writes, loop iterations, or other resource-intensive operations. This insight allows for targeted optimizations to improve the performance of the data transform and the overall application.References: Pega Community documentation on Performance Analyzer (PAL) and performance troubleshooting.

Performance-related alerts are recorded in the ALERT log. This log contains entries for operations that exceed specified performance thresholds, providing insights into potential performance issues. References: Pega Platform Help - System Logs.