Pegasystems Related Exams
PEGACPSA23V1 Exam

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
DRAG DROP
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
♦ The application identifies customer information, such as user ID and locale, upon login.
♦ Cases list the last 10 orders placed by the customer, including the order status.
♦ Customers can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.
A list report includes columns for purchase requests and regional cost centers. A manager wants there report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?