PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

To ensure medical claims are resolved within a 5-day timeframe, the appropriate configuration in a service level agreement involves setting a specific deadline:

C. Deadline. In Pega, the deadline parameter in a service level agreement specifies the maximum allowable time by which a case or task must be completed. Setting this to 5 days ensures that the medical claim processing adheres strictly to the required timeframe.

For accommodating passengers traveling with service animals, efficiently capturing necessary information (type of animal, size, and medical information) is critical. This requirement is conditional, triggered only when a passenger declares travel with a service animal.

• A. Add a process to the case life cycle for service animal accommodation and apply a condition: This option allows for the integration of a dedicated process within the overall case life cycle specifically for gathering service animal information. The process is conditionally executed, based on whether the passenger has declared the need for service animal accommodation. This ensures that the additional information is requested only when relevant, keeping the case life cycle streamlined and focused.

Applying an optional action (B) offers flexibility but might not guarantee the collection of this information as part of the standard workflow. Configuring a separate stage (C) could unnecessarily segment the case life cycle, especially if service animal accommodation is a conditional step rather than a distinct phase. Creating a child case (D) for service animal accommodation could complicate case management, especially for a requirement that is inherently part of the main travel arrangement process rather than a standalone case.

You would typically use a field value in Pega when the list of allowed values is:

B. Mostly static. Field values are best used for lists of allowed values that do not change frequently. They enable the use of predefined, constant values across the application, providing consistent data references for fields that have a set list of options.