PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

The Wait step in Pega is used to pause a case until a specific condition or event occurs, making it suitable for scenarios where progression is dependent on external approvals or actions:

C. A payroll user cannot process a salary increase until the department manager approves the increase. In this scenario, the Wait step can be used to halt the process until approval is received from the manager. This ensures that the case only moves forward once the necessary approval is secured, maintaining process integrity and control.

The step name "Investigate Claim" most accurately describes the activity where the customer service agent reviews the details of a fraud complaint. This naming is clear and action-oriented, specifying what the agent is doing (investigating) and the subject of the investigation (the claim). It is preferred over options like "Claim Investigation" or "Investigate Fraud" because it follows the verb-noun format that is recommended for naming steps in Pega, where the verb denotes the action and the noun denotes the object of the action.

In Pega, when configuring data pages to source UI controls such as drop-down lists, it's crucial to select the configuration that optimally uses memory and efficiently serves the data to the users. For this scenario, the correct answer is Option F: List, ACME-Products-Data-Color, ReadOnly, Node.

• List vs. Page: Choosing 'List' is appropriate because the requirement is to populate a drop-down list with multiple entries (colors in this case). 'Page' would be used for single record data, which is not the case here.
• Object Type: 'ACME-Products-Data-Color' is chosen because the data represents a list of color options provided by the manufacturer, which is typically static reference data, fitting the 'Data' class layer rather than the 'Work' layer which is used for case management or the 'Work-ColorFeedback' which would be used for storing feedback or interactions specific to colors.
• Edit Mode: 'ReadOnly' is the correct mode since users are selecting a color from a pre-defined list and are not expected to edit these values directly.
• Scope: 'Node' is selected to minimize memory usage. By setting the scope to 'Node', the data page is loaded once per node (server instance) and shared across all requestors (users) on that node, which is memory efficient for data that doesn't change often and is applicable across all users, such as a list of colors.

This configuration ensures that the data page is loaded efficiently in a read-only list format at the node level, reducing the overall memory footprint while making the color selections available across the application.