Pegasystems Related Exams
PEGACPSA23V1 Exam
DRAG DROP
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
♦ The application identifies customer information, such as user ID and locale, upon login.
♦ Cases list the last 10 orders placed by the customer, including the order status.
♦ Customers can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

A customer wants to copy the contents of a previous order to their current order. What rule type do you use to copy the order contents?
Which two collaboration tools allow teams to communicate faster and share information more efficiently while resolving cases? (Choose two.)