PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

For a home loan application that requires sequential approvals from the Legal team manager followed by the Finance team manager, setting up a process that enforces this order is crucial. The most straightforward and effective method to configure this requirement is through cascading approval.

• C. Create an approval step with cascading approval: This option involves setting up a single approval step in the case workflow that automatically moves from the first required approval (Legal team manager) to the second (Finance team manager) once the initial approval is granted. Cascading approvals enforce the necessary sequence while streamlining the process, ensuring that the case progresses in the correct order without manual intervention or complex routing logic.

Creating parallel approval processes (A) does not enforce the required sequence. Applying business logic to route a single assignment in the correct order (B) could potentially meet the requirement but may involve more complex configurations compared to cascading approval. Routing an assignment to a work queue where both roles have access (D) does not ensure the approvals occur in the specified sequence.

In a claims application where customers file home insurance claims and some claims may be investigated for fraud, it is efficient to create two separate case types: one for "Claim" and another for "Fraud Investigation." The Claim case type handles the standard process of filing and processing insurance claims, including the assessment of damages and coordination of payouts. The Fraud Investigation case type is used specifically to handle instances where claims might require additional scrutiny for potential fraudulent activity. This separation allows each case type to be optimized for its specific processes and requirements, enabling parallel processing and specialized handling where necessary.

Delegation is used in Pega to enable business users to manage specific business rules or parameters directly. It addresses:

B. A risk officer wants to adjust the income threshold for automobile loans. This requirement is ideal for delegation as it involves a business parameter (income threshold) that may need frequent adjustments based on market conditions or internal policies. Delegating this allows the risk officer to make adjustments independently without requiring changes through IT or development teams.