Pegasystems Related Exams
PEGACPSA23V1 Exam
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information from the customer.
* The merchant is notified and given 15 days to dispute the fraud claim.
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?
In a Credit Card Payment case type, you want to set the payment amount to the minimum amount due when a user creates a case. How do you set the payment amount?
You are building a form that contains a list of courses. Users will select the courses in which they want to enroll. Which two tasks must take place in Designer Studio? (Choose Two)