Pegasystems PEGACPSA23V1 Exam With Confidence Using Practice Dumps

Routing tasks to specific groups within an organization is a common requirement in case management systems. For the scenario involving voice over requests with distinct tasks for editors and actors, creating separate work queues for each group is the most straightforward and effective approach.

• A. Create two new work queues, one for editors and one for actors: This option allows for the segregation of tasks based

In the context of identifying duplicate maintenance requests from the same address in an apartment management application, focusing on key identifiers such as tenant name and apartment address is essential.

• B. Configure the tenant name as a basic condition: Including the tenant name as a basic condition in the duplicate search criteria helps to identify requests coming from the same tenant,

In a scenario where an organization operates two lines of business with similar UI needs but differing payment methods, applying the Situational Layer Cake™ concept allows for efficient reuse of common functionalities while accommodating specific differences.

• B. Place the UI rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules: This approach maximizes reuse by placing the shared UI components and any generic payment functionalities that apply to both divisions in the base layer of the application. Division-specific payment methods are then managed in separate layers on top of the base layer, allowing for tailored handling of payment options without duplicating the common UI elements.

Option A suggests a new layer for both lines of business, which might not efficiently leverage the commonalities between them. Creating a parallel base layer for payment rules (C) deviates from the hierarchical structure intended by the Situational Layer Cake™. Option D, creating a new layer for each division's payment rule, aligns with option B but is less clearly articulated regarding the placement of shared UI rules.