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OG0-061 Exam Dumps : IT4IT Part 1 Exam

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IT4IT Part 1 Exam Questions and Answers

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Question 1

What is the difference between primary and supporting activities in the IT Value Chain?

Options:

A.

Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity

B.

Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages

C.

Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness

D.

Primary activities focus on systems design and construction; supporting activities include planning and operations management

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Question 2

Which of the following best describes The Open Group IT4IT Reference Architecture?

Options:

A.

A policy framework for IT governance

B.

A supply chain management model

C.

A technical interoperability standard

D.

A standard for managing the business of IT

Question 3

Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?

Options:

A.

The percentage reduction in the network required for new or changed services

B.

Self-Service: Increased success rate for user self-fix

C.

Satisfied customers per service/application

D.

Arrival and departure rate of service requests

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