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The Open Group OG0-061 Exam With Confidence Using Practice Dumps

Exam Code:
OG0-061
Exam Name:
IT4IT Part 1 Exam
Certification:
Vendor:
Questions:
40
Last Updated:
Dec 22, 2024
Exam Status:
Stable
The Open Group OG0-061

OG0-061: IT4IT Certification Exam 2024 Study Guide Pdf and Test Engine

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IT4IT Part 1 Exam Questions and Answers

Question 1

What is an objective of the Detect to Correct value stream?

Options:

A.

To build a culture of collaboration between IT operations and IT development

B.

To manage an inviting consumption experience to acquire services, goods, knowledge, and support

C.

To track the service usage and control the chargeback contract

D.

To provide an overview of the business of IT operations and the services delivered

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Question 2

Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?

Options:

A.

The percentage reduction in the network required for new or changed services

B.

Self-Service: Increased success rate for user self-fix

C.

Satisfied customers per service/application

D.

Arrival and departure rate of service requests

Question 3

What is the difference between primary and supporting activities in the IT Value Chain?

Options:

A.

Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity

B.

Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages

C.

Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness

D.

Primary activities focus on systems design and construction; supporting activities include planning and operations management