CIPS Related Exams
L4M3 Exam
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Since services are intangible, so KPIs for services must be qualitative in all circumstances. Is this statement correct?
In a contract, both buyer and supplier agreed the lead time is 3 days. The contract also requires that any variation must be made in writing. Then the buyer places an order by phone call and requests delivery the next day, but the supplier delivers on the third day since the order. Can buyer refuse to pay as supplier did not deliver per time?
Which of the following indicates the ratio between profit and costs?