BCS ITILF Practice Exam Dumps 2025

What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?

Options:

Configuration baseline

Project baseline

Change baseline

Asset baseline

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Question 2

Which of these should a change model include?

1. The steps that should be taken to handle the change

2. Responsibilities; who should do what, including escalation

3. Timescales and thresholds for completion of the actions

4. Complaints procedures

Options:

1,2 and 3 only

All of the above

1 and 3 only

2 and 4 only

Question 3

Which of the following is an enabler of best practice?

Options:

Standards

Technology

Academic research

Internal experience

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