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BCS ITILF Exam With Confidence Using Practice Dumps

Exam Code:
ITILF
Exam Name:
ITIL Foundation
Certification:
Vendor:
Questions:
324
Last Updated:
Apr 26, 2025
Exam Status:
Stable
BCS ITILF

ITILF: BCS Other Certification Exam 2025 Study Guide Pdf and Test Engine

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ITIL Foundation Questions and Answers

Question 1

Which one of the following do major incidents require?

Options:

A.

Separate procedures

B.

Less urgency

C.

Longer timescales

D.

Less documentation

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Question 2

Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?

Options:

A.

To ensure that a service can be managed and operated in accordance with constraints specified during design

B.

To design and develop capabilities for service management

C.

To provide good-quality knowledge and information about services

D.

To plan the resources required to manage a release

Question 3

Which of the following are objectives of service level management?

1: Defining, documenting and agreeing the level of IT services to be provided

2: Monitoring, measuring and reporting the actual level of services provided

3: Monitoring and improving customer satisfaction

4: Identifying possible future markets that the service provider could operate in

Options:

A.

1, 2 and 3 only

B.

1 and 2 only

C.

1, 2 and 4 only

D.

All of the above