IIBA Related Exams
IIBA-AAC Exam

In the past, a team has been unable to deliver solutions in a timely manner and they feel this is due to the customer being unable to decide what they want. The team has decided to ask the customer to “sign-off” on their requirements. This violates the following value statement:
During a project to improve efficiency at a customer service center, the product owner has established that a 15% improvement from the start on each of a specific set of 5 measures is the
target for a particular initiative. They meet this goal and move on to a new initiative. Having a metric and a target helped them do what activity?
While discussing the Business Analysis Approach, decisions are made about which methodology or approach to use for the initiative being considered. These discussions are happening at the: