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Selling HP Personal Systems Services 2018 Questions and Answers

Question 1

What are some of the benefits to customers who take advantage of the Installation Services? (Select two.)

Options:

A.

get installation training to help the customer stay involved in each step of the process

B.

provide customers with return packaging in case they decide to exchange products

C.

optimize the customer's IT resources with expert deployment

D.

get expert supervision while the IT team installs the new devices to ensure it is done correctly

E.

achieve global consistency in the installation and setup of devices

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Question 2

Which lifecycle stage ensures that the end-users are immediately productive with devices and includes device delivery, full installation, setup, and data migration?

Options:

A.

Discover and Design

B.

Deploy

C.

Maintain

D.

Dispose and Refresh

Question 3

Which portal is the global gateway for the tools and resources you need to do business with HP?

Options:

A.

HP Partner First Portal

B.

HP Market Pro

C.

HP Sales Central

D.

HP Cross Sell Solution