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Selling HP Personal Systems Services 2018 Questions and Answers

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Question 1

When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

Options:

A.

HP Partner First Services reseller

B.

HP Partner Account Manager

C.

Services Contract Specialist Distributor

D.

Contractual Services area manager

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Question 2

Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:

•Meeting environmental policies when disposing of the aging PCs

•Protecting the new PCs from theft and keeping sensitive data secure

Which solution would you offer to your customer?

Options:

A.

Installation services + Labeling and Tagging + Data and Device Security

B.

Next Business Day onsite + Labeling and Tagging

C.

Deinstallation + Image load + Installation services

D.

Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security

Question 3

Which portal is the global gateway for the tools and resources you need to do business with HP?

Options:

A.

HP Partner First Portal

B.

HP Market Pro

C.

HP Sales Central

D.

HP Cross Sell Solution

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