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Energy-and-Utilities-Cloud Exam Dumps : Salesforce Energy and Utilities Cloud Accredited Professional Exam

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Questions and Answers

Question 1

Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?

Choose 2 answers

Options:

A.

Create an Experience cloud site to set up a sample digital experience site on your target org.

B.

Set up Utilities self-serve templates on your target org.

C.

Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.

D.

Create customer community user profiles for the Utilities self-serve portal.

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Question 2

Two people own one home. They have different preferences for receiving notifications. One wants texts and

emails, while the other prefers emails only. h

How and where can the energy company hold this information?

Options:

A.

Use the existing notification preference fields in the Party object.

B.

Create a custom object associated with the Account with notification preferences.

C.

Extend the Service Account object with new fields for notification preferences.

D.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

Question 3

An energy company is implementing Energy and Utilities Cloud for its service center agents.

Which two of the following business processes should be part of their test scenarios?

Choose 2 answers

Options:

A.

Set up a payment arrangement.

B.

Manage a customer moving out.

C.

Manage changes to contract clauses.

D.

Create a multi-site quote.