CTFL_Syll2018 Exam Dumps : ISTQB Certified Tester Foundation Level (Syllabus 2018)

Provides developers with information to isolate the failure is the incident report objective that this excerpt satisfies, because it gives details about how to recreate the failure using a specific test file and location . An incident report is a document that records any event that deviates from the expected or desired behaviour of the software under test . One of its objectives is to provide developers with information to isolate the failure, which means to identify and locate the cause of the failure in the software . The other options are not incident report objectives that this excerpt satisfies. Option B is wrong, because this excerpt does not belong to an incident report, but rather to a test report. A test report is a document that summarizes the results and outcomes of testing activities . Option C is wrong, because this excerpt does not provide project managers with information on the project risks, which means to identify and assess the potential threats or uncertainties that may affect the project objectives or outcomes . Option D is wrong, because this excerpt does not provide test managers with information to report test progress, which means to measure and communicate how much of the planned testing activities have been completed or remain to be done .

A configuration management tool is a tool that allows users to manage and control the versions and changes of software artifacts, such as code, documents, test cases, etc. A configuration management tool can help prevent the loss of Sam’s updates by:

• Providing a centralized repository where Sam can store and retrieve his test cases and other artifacts
• Keeping track of the history and status of each artifact and allowing Sam to compare and revert to previous versions if needed
• Supporting collaboration and communication among team members by allowing them to share and access the latest versions of the artifacts

The other tools mentioned in the question are not relevant for this scenario because they do not provide the same functionality or benefits as a configuration management tool. For example:

• A. Incident management tool: This tool type allows users to record, track, manage, and report the defects found during testing. It does not help with managing or controlling the versions or changes of test cases or other artifacts.
• C. Test execution tool: This tool type allows users to execute test cases automatically or semi-automatically and compare the actual results with the expected results. It does not help with managing or controlling the versions or changes of test cases or other artifacts.
• D. Backup tool: This tool type allows users to create copies of data or files and store them in a different location or device for recovery purposes. It does not help with managing or controlling the versions or changes of test cases or other artifacts.

You can find more information about configuration management tools in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 6, Section 6.4.

• An incident report is a document that records any event occurring during testing that requires investigation1. An incident report should contain sufficient information to enable reproduction of the incident and resolution of the defect1. According to IEEE 829 Standard for Software Test Documentation, an incident report should contain the following information:

Therefore, among the options given in this question, only D provides the best detail on an incident report. It contains a clear title, a reproducibility indicator, a description that includes both expected and actual results, a reference to the specification document, and a screen shot of the failure. The other options are either missing some important information or providing inaccurate or irrelevant information