Winter Special - Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: top65certs

CRT-261 Exam Dumps : Salesforce Certified Service cloud consultant (SU24)

PDF
CRT-261 pdf
 Real Exam Questions and Answer
 Last Update: Nov 21, 2024
 Question and Answers: 198 With Explanation
 Compatible with all Devices
 Printable Format
 100% Pass Guaranteed
$31.5  $90
CRT-261 exam
PDF + Testing Engine
CRT-261 PDF + engine
 Both PDF & Practice Software
 Last Update: Nov 21, 2024
 Question and Answers: 198
 Discount Offer
 Download Free Demo
 24/7 Customer Support
$49  $140
Testing Engine
CRT-261 Engine
 Desktop Based Application
 Last Update: Nov 21, 2024
 Question and Answers: 198
 Create Multiple Test Sets
 Questions Regularly Updated
  90 Days Free Updates
  Windows and Mac Compatible
$36.75  $105

Verified By IT Certified Experts

CertsTopics.com Certified Safe Files

Up-To-Date Exam Study Material

99.5% High Success Pass Rate

100% Accurate Answers

Instant Downloads

Exam Questions And Answers PDF

Try Demo Before You Buy

Certification Exams with Helpful Questions And Answers

Salesforce Certified Service cloud consultant (SU24) Questions and Answers

Question 1

A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.

Which two steps should be completed to meet this request? Choose 2 answers

Options:

A.

Enable Work Orders.

B.

Create an Entitlement Process.

C.

Set up Milestones.

D.

Configure Service Contracts.

Buy Now
Question 2

Milestones can be added to which three Object types? Choose 3 answers

Options:

A.

Entitlement

B.

Work Order

C.

Service

D.

Case

E.

Account

Question 3

A company frequently has issues with customers that need complex, hands-on technical support with high-priority issues in difficult-to-visit locales.

What should be recommended for reliable, real-time support to customers with these restrictions?

Options:

A.

Customer Community

B.

Field Service Lightning

C.

SOS Video Chat

D.

Salesforce Knowledge